Overview

Since 1980, Homewatch CareGivers has been a premier provider of home care services, making a positive change in the lives of all those they serve. Homewatch CareGivers strives to remove the stress of finding a trusted in-home senior caregiver by making home care human.

The Challenge

HomeWatch Caregivers of North Dallas reached out to Celo as they were looking for a HIPAA-compliant messaging solution to reduce their HIPAA liability in their day-to-day communications.

Homewatch Caregivers North Dallas chose to implement Celo across their organization to help remove their HIPAA communications liability.

The Solution

Roll Celo out across HWCG North Dallas, providing them with Instant Onboarding and continued support from the Celo team to ensure their organization was communicating in a HIPAA manner very quickly.

Results

48% uptake in the first 24 hours

80% uptake in the first 10 days

41% average DAU over the last 30 days